UK Standard Delivery: £3.50*
Deliveries take 3 to 5 working days and are delivered between 8am – 9pm (excludes Weekends & Bank Holidays).
*Free on all orders £50 and over
Standard Delivery: £14*
Deliveries usually take 3 to 5 working days and are delivered between 8am – 9pm (excludes Weekends & Bank Holidays). Free on all orders £180 and over, excluding play mats, which are subject to additional delivery charges calculated at checkout. Customs charges may be applicable following Brexit and customers are responsible for all customs charges incurred.
Standard Delivery: £18*
Deliveries usually take from 3 to 11 working days (excludes Weekends & Bank Holidays). It is the responsibility of the customer to pay any import duty and tax charges if incurred. Free on all orders £250 and over, excluding play mats, which are subject to additional delivery charges.
*Play mats are subject to additional delivery charges due to the size. £25 for EU; and up to £98 for International. If you would like to order one, please contact us manually at our email address.
We retain the right to refund the customer if stock levels change (or become out of stock) after purchase, and/or shipping/delivery fees (charges) change after purchase and/or other system errors occur after purchase.
We really think that you and your baby will love our products. However, if you are unhappy or would like to return your items you have 40 days from receipt of your products to apply for a refund.
EXTENDED CHRISTMAS RETURNS: Any items bought after 20th October 2020 will have until 10th January 2021 for returns, as part of our extended Christmas returns policy. This returns period has now expired.
Postage costs for returns are down to the buyer.
International orders unfortunately cannot be refunded.
Items must be in a perfect condition at the point of return, unused and in their original packaging.
In the unlikely event of a faulty product, we will, of course, provide a full refund once the goods are returned to us. We strongly advise you to use a secure postal method for all returns, as we cannot refund or exchange items not received. Unless specified, we are unable to provide refunds for sale items.