Phoebe Grace

GUPPYFRIEND Washing Bag for washing rPET

£25

Use the Guppyfriend washing bag to prevent microfiberes from entering our oceans.  Its use results in fewer fibres breaking and thus extends the lifetime of your textiles.  Those fibres that do break are reliably held back.  

This is a non-profit purchase for use with our rPET Collection

What is the Guppyfriend made of?  

Apart from the zipper the bag is entirely made of Polyamide 6.6. The material is untreated, undyed, and does not contain any additives.  Its pure and can even be used in a medical context.  Recycled material does not work (yet) for this kind of high-tech mesh.  But the washing bag is designed in such a way that it can easily be recycled with identical materials at the end of its lifecycle.  The whole bag - except the zipper - is made of a single material.

For the recycling process of your broken Guppyfriend Washing Bag we recommend that you use it for local recycling.  Separate the cover with the zipper from the fabric.

If you want to find out more check the Guppyfriend website https://guppyfriend.com/pages/ueber-uns

Our Story

We are the mother and daughter duo, Janet and Phoebe that set up PHOEBE GRACE. All our clothes are designed, printed and manufactured in the UK so any purchase you make is supporting us as a small business - thank you in advance!  Our prints are inspired by Mother Nature, so we have built care for the planet into our brand.

The Founder (Janet Newman) - Sellers With A Story

We use digital printing to reduce fabric waste allowing the flexibility of running a small production.  Digital printing reduces waste water because the fabric does not need as many wash and rinse cycles, and there are no screens or colourant baths that require cleaning afterwards.   

Our aim at PHOEBE GRACE is to do as much as possible to use recycled materials.  Our new labels are made from recycled fabric and our packaging is too.   A closed loop production process is our aim eventually, which is no small task when you are small as PHOEBE GRACE. 

The Silk Heritage

Fearne Cotton - Sellers With A Story

Retaining the heritage of silk and championing new innovative products made in Great Britain is a fundamental goal of ours.  Our 16mm silk and rPET fabric are printed in Evesham, Worcestershire and sewn into beautiful clothes in East London, where we visit regularly.

The fabric rPET, is new to PHOEBE GRACE this year.  This material is made from recycled plastic bottles which is turned into a useable fabric for the fashion world.  It has transformed our Collection and has made the clothes more wearable and definitely easier to look after - all with a relatively clear conscious!

To decrease the impact of polyester on our world, we need to take care when washing to stop plastic particles entering our water system.  We have teamed up with the GuppyFriend https://phoebe-grace.co.uk/products/guppyfriend-washing-bag who have designed a washing bag for all polyester and recycled polyester clothes to be washed in.  This stops any leakage of damaging particles reaching our oceans by being caught in the bag.  We think that this  awesome and you can buy this product on our website now.

We try to use all our fabric up and we never throw any away.  We refashion items, make accessories from spare fabric and we donate to charity.

The striking and beautiful designs found at Phoebe Grace has won national acclaim. Whether seen on various celebrities or a staple at Good Morning Britain (TV) we have collated the coverage below:.

 

FRONT PAGE The Times 3/3/2021

 

The Times | Phoebe Grace | Sellers With A Story

FRONT PAGE Anna Murphy The Times 16/9/2020

 

The Times | Phoebe Grace | Sellers With A Story 2

T R I N N Y.  July 2020

 

Trinny at Sellers With A Story with Phoebe Grace

Evening Stardard

Evening Standard with Phoebe Grace at Sellers With A Story
 

Tattler

Tattler at Sellers WIth A Story via Phoebe Grace

DELIVERY AND RETURNS

 

 

NEXT DAY UK over £100  

orders placed before noon

FREE

NEXT DAY UK under £100 

£5

 

REST OF THE WORLD

5-10 days approximately

£35.00

USA - Over £100

5-10 days approximately

Free Outward

USA - Under £100

5-10 days approximately

£35.00

EUROPE - Over £100

5-7 days approximately

Free Outward

EUROPE - under £100

5-7 days approximately

£25

 

IMPORT DUTY

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination, this is not included in your shipping price, and we are not responsible for any customs or taxes.

Please contact your local customs office for further information before placing your order

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined.  We will not be liable for any breach by you of any such laws.

RETURNS AND REFUNDS - PLEASE NOTE:   

All products should be returned new, unused and with all the garment tags & labels still attached.

Returns that are damaged or soiled may not be accepted and may be sent back to the customer at the customers expense. All products returned should have a RMA number. Unidentified returns may be returned to the sender.

HOW TO RETURN YOUR PRODUCT

Complete the Returns Form online and include it with your returned product.

http://phoebegrace.returnscenter.com

If you are returning from outside of the UK, please contact us to ensure a correctly completed Customs Form is included in your return, as we will not be responsible for any charges relating to Customs and Tax. 

Products should be returned within 14 days of receiving your order, they should be carefully packed and returned in their original packaging to ensure a full refund or exchange.

All products must be returned via recorded delivery - returns sent in any other way may not be credited.

You will be notified by email once your return has been received and processed - this may take up to 10 days.

EXCHANGES

Please contact us at elliot@sellerswithastory.com and the product will then be dispatched to you on receipt of your return and, if necessary, the balance payment, has been received or refunded.

If we don't have the required product in stock you can request to be added to our waiting list and notified once the product is back in stock.

LATE RETURNS

Products should be received by PHOEBE GRACE within 14 days of the date of receipt of your item.

Returns outside the 14 days may be accepted at the discretion of PHOEBE GRACE and may only be refunded as a credit note.

FAULTY PRODUCTS

Products are classified as faulty if they are received damaged or where a manufacturing fault occurs within three months of purchase.

Please note that products that are damaged as a result of wear and tear are not considered to be faulty.

If you would like to exchange a faulty product please be aware that we can only replace it for the same product in the same size, subject to availability.

REFUND

Refunds will be made to the same method of payment that was used to purchase. Refunds outside the UK will be refunded excluding taxes and duties incurred. 

We retain the right to refund the customer if stock levels change (or become out of stock) after purchase, and/or shipping/delivery fees (charges) change after purchase and/or other system errors occur after purchase.

YOUR RIGHT OF CANCELLATION

Under the Consumer Protection (Distance Selling) Regulations 2000 (DSR’s), you have the right to cancel the contract at any time up to the end of seven working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays in the United Kingdom

Exercise your right of cancellation, you must give written notice to PHOEBE GRACE by hand or post, fax or email, at the address, fax number or email address supplied in our Contact Us category on the site, giving details of the goods ordered and (where appropriate) their delivery.

The goods must be returned to the address shown below.

204 Peckham Rye, London SE22 0LU

 

The best way to look after your silk is to dry clean it.
The best way to look after your rPET is to wash at 30 degrees and hang dry.  No need to press.  You can tumble dry on low and iron on a low setting also.
We prefer to wash Cotton at 30 degrees and hang dry or low tumble.
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